Shipping policy
Certificate Shipping Policy
At American Safety Institute, we work hard to make sure your certificates arrive quickly and securely. Please review the details below regarding shipping times, methods, and responsibilities.
Processing & Shipping
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Certificates are typically processed and shipped within 2–3 business days of course completion.
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Certificates are shipped using the method selected at checkout.
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If you would like to upgrade or expedite delivery, please contact [email protected]
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Delivery times may vary depending on your location, carrier schedules, and weather conditions.
Delivery Issues
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If you do not receive your certificate within 10 business days of completing your course, please contact us at [email protected]
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Customers are responsible for providing an accurate shipping address at the time of purchase. Any costs related to re-shipping due to an incorrect, incomplete, or changed address after an order has shipped will be the responsibility of the customer.
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To request a replacement certificate, please contact us at [email protected] with your full name, course details, and date of completion. A replacement fee may apply.
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American Safety Institute is not responsible for any loss, damage, or delays caused by the shipping carrier.